Consider a recent communication exchange that you either had or witnessed. Some examples might include a customer and salesperson at the local coffee shop, a meeting with your boss, or two people competing for the same parking spot in the mall. What types of nonverbal cues were present? Apply the terms from your readings about the types of nonverbal communication you observe and what you think they mean in this particular interaction. If there was verbal communication, which one was louder: the verbal or nonverbal communication? Why do you think that was? Is it easy to read and interpret nonverbal cues?

Solution

Consider the different verbal and nonverbal communication methods you learned about this week. Verbal communication is the expression of ideas or feelings through words and includes speaking, reading, and writing. Nonverbal communication is the expression of information without words, including nonverbal gestures, facial expressions, posture, and…………………………$5