COURSE:

SPH205: Interpersonal Communication

Module 6: Responding to Conflict

Analyze your responses to conflict in terms of the exit–voice–loyalty–neglect model discussed in the text. How often do you use each response style in your friendship and romantic relationships? Which style do you use least? What are the results of the way(s) you respond to conflict? Are there any adaptations or changes you would like to make in the future?

If you choose exit, to what extent and under what conditions do you consider it ethical to exit conflict by refusing to reply to texts, emails or phone calls? Does refusing to engage deny the other person an opportunity to resolve the conflict?

SOLUTION

Exit

I find myself using the exit response infrequently in both friendships and romantic relationships. When I do employ it, it’s typically during high-stress situations where I feel overwhelmed or when I believe that the conflict is irresolvable at the moment. Ethically, I believe it is sometimes necessary to exit a conflict temporarily to prevent escalation and to allow time for emotions to cool. However, it is important to communicate that this is a temporary break rather than a complete disengagement. Refusing to reply to texts, emails, or phone calls without any explanation can indeed deny the other person an opportunity to resolve the conflict and can be perceived as dismissive or disrespectful. Therefore, setting boundaries and informing the other party of the need for a break is crucial.

Voice

Voice is the style I use less frequently ……………………..$5